Lessons From Blackberry – How To Lose A LOYAL Customer – The Story Continues

There are times when even the best of brands goof up when it comes to handling complaint issues, and then there are brands who not only goof up and fail to apologise, but also compound the issue further by providing even worse service. Today’s narrative is just such a story. …

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Thought For The Day

“When you have to make a choice and don’t make it, that is in itself a choice.” – William James Right or wrong, easy or hard, choices have to be made. The worst that can happen is that it can turn out to be a wrong choice, which is far …

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Pictorial Quote Of The Day

“If you don’t design your own life plan, chances are you’ll fall into someone else’s. And guess what they might have planned for you? Not much.” – Jim Rohn

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Lessons From Blackberry – How To Lose A LOYAL Customer In Two Days

I have been a loyal customer and supporter of Blackberry for several years now. Yes, I plead guilty of using a service that everyone else seems to be moving away from globally, because honestly, I have found the BB platform excellent as a business user, and have absolutely loved the …

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